1 reviews | Active since May 2019
Horrible service ..honestly the worst service!!!!!
HORRIBLE SERVICE FOR MY MOM HOME CONTENTS AND BUILDING CLAIM.
A claim for my mother who is a pensioner that was submitted on the 16 May 2025 has not been processed. They sent out requirements and my mom rep**** to them but later they said they are closing the case for a requirement that was never requested in the first place. A complaint was sent on the 5th June and we were told it will take 7 days to complete the investigation but to date we have not gotten any feedback.
My mom's had a ******* and her door is broken but they don't care that it has been a little over a month that she has been living in an unsafe place and the insurance that we are paying for every month to help is not doing anything!!!
Disappointment is an understatement and we are frustrated that they don't care...we have to be the ones calling them ..its ridiculous
We acknowledge receipt of your complaint and regret to learn that our service has disappointed you.
Kindly be advised we have escalated your query to the relevant department to assist further.
Regards
The iWYZE Team
We acknowledge receipt of your complaint and regret to learn that our service has disappointed you.
Kindly be advised we have escalated your query to the relevant department to assist further.
Regards
The iWYZE Team