Horrible service for a loyal

I am extremely disappointed with the service received from both Renew-It Bedfordview and Iwyze Insurance.

My vehicle has been at Renew-It Bedfordview since 9 February, and to date there has been little to no progress or meaningful feedback on the repairs. What is even more frustrating is the lack of communication and urgency from both the panel beaters and my insurer.

I entrusted Iwyze Insurance to manage this process efficiently, yet I have had to continuously follow up myself with no clear answers or timelines. As a paying client, this level of service is unacceptable.

The prolonged delays, poor communication, and lack of accountability from both parties have caused significant inconvenience. I expected a far more professional and customer-focused experience.

I hope this matter is treated with the seriousness it deserves and resolved as a matter of urgency.