SG
Stacey-Leigh Goliath-Yarde

1 reviews | Active since Nov 2020

05 May 2022, 09:44

Horrible customer service

Customer service is terrible. Ive logged a claim for an incident and get told that my damage is not related by iwyze assessment company. No one follows up on your claim, you hold for so long on a call. Ive logged a complaint and still no feedback. Ridiculous!!!

0
Replies (1)
iWYZE
iWYZE's reply05 May 2022, 10:09
Official
Dear Stacey-Leigh
We regret to hear that our service has disappointed you and understand your frustration. Thank you for taking time to share your concerns with us as this will help us to continue to improve our service to our customers. 
 
Please be assured that we have directed your request to the claims team for urgent assistance.  Kind regards The iWYZE Team