TM
Tshegofatso M
1 reviews | Active since Feb 2020
06 Feb 2020, 18:46
********** Experience
Had a car accident 3 weeks ago and I am still going through the ordeal. The communication was horrible. All the calls that I made were unpleasant. The employees are unprofessional and rude. When there was any communication it was because I called them to find out what was going on. They are amongst the worst institutions that I have ever had to deal with in my entire life. They are not interested in helping you. They are not interested in providing a service. They just want free money.
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Replies (2)
iWYZE's replyOfficial
07 Feb 2020, 06:50Dear Tshegofatso,
Thank you for bringing this matter to our attention. Kindly be advised that we have escalated the matter to the relevant department for investigation. Feedback will be provided in due course. Regards,
The iWYZE Team
Thank you for bringing this matter to our attention. Kindly be advised that we have escalated the matter to the relevant department for investigation. Feedback will be provided in due course. Regards,
The iWYZE Team
iWYZE's reply07 Feb 2020, 06:50
Official
Dear Tshegofatso,
Thank you for bringing this matter to our attention. Kindly be advised that we have escalated the matter to the relevant department for investigation. Feedback will be provided in due course. Regards,
The iWYZE Team
Thank you for bringing this matter to our attention. Kindly be advised that we have escalated the matter to the relevant department for investigation. Feedback will be provided in due course. Regards,
The iWYZE Team
TM
Tshegofatso M's updateReviewer Update
09 Feb 2020, 14:46Any feedback? The case is still ongoing. I would like to forward my correspondence with the employee that was in charge of the case. His name is Raymond Zitha. It's been 3 days since I wrote an email asking for follow up and he hasn't responded.
TM
Tshegofatso M's update09 Feb 2020, 14:46
Reviewer Update
Any feedback? The case is still ongoing. I would like to forward my correspondence with the employee that was in charge of the case. His name is Raymond Zitha. It's been 3 days since I wrote an email asking for follow up and he hasn't responded.