Hopeless service at Iwize Insurance - NO customer service

Item: iWYZE
Rating: 2
Author: Pat F

Virtually impossible to speak to a consultant - Online and whatsapp link cut off continually Advised electronically that a consultant will call me back - no call back A week after a vehicle incident I am still waiting to repair and drive my car!

Helpful (0)

Replies (2)

iWYZE's replyOfficial

18 May 2026, 14:38

Good Day Pat F,

Thank you for your feedback. We're sorry we didn’t meet your expectations and will review this to help us do better going forward.

Regards,
The iWYZE Team

iWYZE's reply18 May 2026, 14:38

Official

Good Day Pat F,

Thank you for your feedback. We're sorry we didn’t meet your expectations and will review this to help us do better going forward.

Regards,
The iWYZE Team

Pat F's updateReviewer Update

18 May 2026, 15:10

NOT ACCEPTABLE IWIZE !!! your emailed reply... ....

Thank you for giving us the opportunity to investigate your complaint.

Your case number is ***.
Please use this number in all future correspondence to help us correctly allocate and track your complaint.

Didimalang Chabedi will investigate your matter and provide you with feedback within 5 working days.

Pat F's update18 May 2026, 15:10

Reviewer Update

NOT ACCEPTABLE IWIZE !!! your emailed reply... ....

Thank you for giving us the opportunity to investigate your complaint.

Your case number is ***.
Please use this number in all future correspondence to help us correctly allocate and track your complaint.

Didimalang Chabedi will investigate your matter and provide you with feedback within 5 working days.