VM
Vuyo M

1 reviews | Active since Aug 2014

24 Oct 2015, 10:27

Hike in premium after removing Household Contents

My vehicle premium for my car was R1250.89. My policy ***) was at anniversary stage and got renewed.<br> The updated premium was R1375.98. I then called in to remove my household contents. My vehicle premium now shot up to R1468.49. <br> It is now as if I am penalised for removing household insurance. A car loses its value over time and one would expect that the premiums get lower over time. No, not with iWyze, the premiums are increasing. This car is nearing three years now but somehow iWyz sees fit that I pay more monthly premiums than when the vehicle was brand new. Seems like **************** to me. <br> I spoke Phiwe Radebe from iWyze who could not help. <br>

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Replies (1)
iWYZE
iWYZE's reply26 Oct 2015, 14:50
Official
Hello Dalibhunga,

Thank you for taking the time to write to us.

It is unfortunate to hear that you are unhappy with the premium increase.
Your complaint has been escalated to the Client Services Dept. to acnoweldge and discuss your concerns.

Your complaint reference no. is MF-*** Mrara, Vuyo.

Should you have any queries please email ***.

Best Regards
Tasmin
iWYZE Team