Highest Level of Unresponsiveness

I am writing to express my disappointment with Old Mutual IWYZE insurance Company. Despite my request to cancel the account—and a follow-up phone call—the account remains active. This disregard for customer instructions is concerning. Additionally, the company has been difficult to reach, which further complicates the matter. It appears there is an undue urgency to open and retain accounts, even against the customer’s wishes.