JM
Jabulani M

1 reviews | Active since Feb 2014

04 Aug 2024, 22:55

Greedy insurance company

I requested cancelation of the policy with the company. The agent told me about a one month notice, which was never communicated when I was joining,.

They went on and debit the premium for the following months after I made a cancelation

I reversed that debit, now they are threatening me of taking legal action against me for reversing the premium

Why should I stay with them, when I already found a reasonable insurance

I'm not owing them anything, I never even made a claim to the insurance before I cancel

0
Replies (1)
iWYZE
iWYZE's reply05 Aug 2024, 11:47
Official
Good day Jabulani andreas M,

We acknowledge receipt of your complaint and regret to learn that our service has disappointed you. Kindly be advised we have escalated your query to the relevant department to assist further.

Regards
The iWYZE Team