WN
William N
1 reviews | Active since Jun 2015
17 Jun 2015, 15:01
Great Attitude
I was very nervous having to put through a claim, after all, you do hear some horrible stories. <br> From the start Kelebogile (via FNB Direct) was helpful and answered all my queries, following up telephone conversations with emails and even escalating the matter to someone else when required.<br> It was not just her, but all the other staff I spoke to that were eager to help.<br> Thanks so much<br>
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Replies (1)iWYZE's replyOfficial
19 Jun 2015, 15:50Hello Goffel1964,
Thank you for taking the time to send through this positive feedback. We know how important it is to deliver on our service promises to you especially in the event of a claim. It's fabulous to hear that Kelebogile handled your claim professionally and that her team members were also helpful.
We have passed your compliment onto Kelebogile and her Team Leader. Please share your positive iWYZE experience with friends and family and encourage them to give us a ring for short-term insurance cover for their valuables on ***.
Kind regards
Sarah
iWYZE
Thank you for taking the time to send through this positive feedback. We know how important it is to deliver on our service promises to you especially in the event of a claim. It's fabulous to hear that Kelebogile handled your claim professionally and that her team members were also helpful.
We have passed your compliment onto Kelebogile and her Team Leader. Please share your positive iWYZE experience with friends and family and encourage them to give us a ring for short-term insurance cover for their valuables on ***.
Kind regards
Sarah
iWYZE
iWYZE's reply19 Jun 2015, 15:50
Official
Hello Goffel1964,
Thank you for taking the time to send through this positive feedback. We know how important it is to deliver on our service promises to you especially in the event of a claim. It's fabulous to hear that Kelebogile handled your claim professionally and that her team members were also helpful.
We have passed your compliment onto Kelebogile and her Team Leader. Please share your positive iWYZE experience with friends and family and encourage them to give us a ring for short-term insurance cover for their valuables on ***.
Kind regards
Sarah
iWYZE
Thank you for taking the time to send through this positive feedback. We know how important it is to deliver on our service promises to you especially in the event of a claim. It's fabulous to hear that Kelebogile handled your claim professionally and that her team members were also helpful.
We have passed your compliment onto Kelebogile and her Team Leader. Please share your positive iWYZE experience with friends and family and encourage them to give us a ring for short-term insurance cover for their valuables on ***.
Kind regards
Sarah
iWYZE
