Getting missed calls from ***

Hi there,<br> Kindly remove my number *** from your data base. I get 3 missed calls from this number on a daily basis. I don't know you, I don't want to know you, I don't owe you anything and I don't want to get calls from you. Kindly remove my number with immediate effect. You have NO RIGHT to phone me...... if you get hold of me.... the answer is: \I AM NOT INTERESTED.... THANK YOU""";;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;262437;793962;16;2;0;1;0;0;2;15/07/31 20:22;345;NULL;15/07/31 16:22;15/07/31 14:37;uncompetent staff;0;Customer Service;***;I called in because we want to use my husband's free wifi data that he has and there just seems to be stupid people working there!! The 1st woman I told her I have to command window open where you search for the mac address she kept telling me to go to start menu and run! I kept telling her that I have the command window open she tells me and I told her there's something that needs to be typed in there in order to get the mac address and I cant recall what it was, 1st she tells me to type itconfig, told her it's not that and it wasn't then she tells me after returning after asking someone else tells me to type cmd!!! OMG!! I tell her its not that either which it wasn't! She AGAIN puts me on hold to ask someone and took so l put the phone down. 2nd was a guy who was just so stupid telling me I can't use prepaid!! But I did it with my details! Ask him to put me through to someone else or the supervisor as now I was getting annoyed, he said no, I must end the call and call again!! Ridiculous! 3rd a guy tried helping but it also hasn't worked!! Why give 20Gigs free wifi if we can't tap into it???? We want to use it on our laptop!! Tanya ***;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;876573;793962;16;2;0;1;0;0;2;15/08/03 14:53;345;NULL;15/08/03 11:00;15/08/03 9:08;Useless;9,20E+12;8.ta;***;This is the 2nd time I am reporting about Telkom..<br> <br> My contract expires this month (according to the contract that I SIGNED an have with me). Now they said they are investigating the matter. . . <br> <br> I have not heard a single word from them since I last complained an phoned me. . I want a update on what's happening or take this matter further.. <br> <br> Maybe cellc an Telkom will look good on cart blanche. <br> <br> What do you say Telkom??;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;879845;793962;16;2;0;1;0;0;2;15/08/14 2:00;345;NULL;15/08/13 22:11;15/08/13 20:15;Adsl and telephone line again;6,41E+12;;***;We reported our line a month ago and it was only fixed last week after numerous complaints and queries but it has not even been a week and the Adsl and telephone line are down again!!! This is shows how useless Telekom has been in resolving our issue.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;5480;373;15;2;0;1;0;0;2;15/08/07 14:32;345;NULL;15/08/06 10:43;15/08/06 8:47;Not Good ;7,90E+12;Delay Times;***;Placed a breakfast order for some office staff at 09:05 called back at 10:05 only to be told they only have 1 driver. Why was this not told upfront then I knew and could have used someone else. Food arrived at our office park at 10:15. No 82 Metropolitan Office Park, Rivonia. Food gets here cold as well. ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;348681;833070;18;2;0;1;0;0;2;15/08/11 14:48;345;NULL;15/08/06 10:45;15/08/06 9:03;No service, Kill me SABC/ NUDEBT;***;SABC/ NUDEBT;***;By the time i am done paying my tv licence it will amount to me buying a house for my children. even after a while of being unemployed i made an arrangement which they said i owe R430, <br> <br> from my account i have transferred R400 from the time i requested the arrangement which they actually refused initially and told me the SABC doesn't take anything less then R150. so yes our kids must starve regardless the situation. ive been paying but guess what i owe the SABC R616 no one can explain why not even their debt collectors. WHAT DOES THE SABC WANT FROM ME. im being told of admin fees and penalties but no can explain how i accumulated all the fees in two months from the first the time i made the arrangement. SOMEONE PLEASE HELP.<br> <br> Instead i get called five times a day by the debt collectors, ive spoken to manager Thabang, enquiries nomqibelo and Sandiswa to try resolve but no luck. i can name all the consultants that i spoke to till next year. HELP HELP HELP;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;779096;694470;27;2;0;1;0;0;2;15/08/06 15:27;345;NULL;15/08/06 11:32;15/08/06 9:42;Never fly BA ever!!!!;8,61E+12;;***;BA cancelled my flight to Durban (BA6311) with only a 10minute notice before flight was scheduled to leave. Made me wait another another 3 hours at the airport for another flight to be only told the flight was moved to the next day!!! Worst service ever!!!!;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;882704;893260;16;2;0;0;0;0;2;15/08/21 14:32;345;NULL;15/08/11 10:19;15/08/11 8:47;Incessant billing requests met with muted response;A***;MTN;***;I am annoyed, miffed and utterly infuriated at MTN's customer care and their billing department. For more than a month, and on a daily basis, I have called these people to explain to me, through a simple request of an itemized bill, how my data sim ***) ended up accumulating a sky high bill for the month of July. Every time I called, I asked for itemized bills of this data sim, for the months of May, June and July in order for me to understand what I would be paying for, if ever I have to pay at all. Some of the reference numbers I have on this simple request are: ***, ***, ***, ***, ***, ***, ***, ***, *** and the list continues for a full month. Due to frustration, I cancelled all my contracts through *** and made them prepaid.<br> <br> And still after all these requests, I don't have the itemized bills of calls and data expenditure of how my bill is so high. How does MTN expect me to pay something I don't agree with. How much more effort do I need to invest before someone responds. Now they come up with a new story that the sim is prepaid. For heavens sake, I am querying the sim for the period that it was under contract ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;806005;879256;23;2;0;1;0;0;2;15/08/12 14:12;345;NULL;15/08/11 10:23;15/08/12 8:27;Chubb throwing rocks at my window;;;***;My neighbours' alarm was going off behind us and they were not home. I was busy in my house getting ready for work when I hear a thump on my window...at first I didnt realise what it was ...then came a second... harder thump and as I looked out the window there was a chubb man standing on something looking over the wall and he threw a rock at my window to get my attention. I am sorry but this is not acceptable. Luckily as far as I could see there was no damage. ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;783386;720648;14;2;0;1;0;0;2;15/08/16 21:35;345;NULL;15/08/16 8:45;15/08/16 15:50;Still no call from due south ;8,00E+12;;***;This is the 3rd time I am complaining about due south service. I was told someone will contact me about 2 weeks ago and than again last week. Till today no one has called. I get an email that the area manager will call me but I haven't received a call yet. They also advertise if you buy 1000 worth of Adidas gear you will get a free bag. They do not fulfill that at all. Seems like they just don't give a ****. ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;406857;357;16;2;0;1;0;0;2;15/08/18 14:15;345;NULL;15/08/18 10:21;15/08/18 8:30;Caller ID not in advertised price;8,21E+12;;***;Just signed a new Vodacom contract only to find out that caller id is charged separately at R9.50 pm.<br> <br> Now I have no problem paying the R9.50, but find the practice of not including this in the advertised price as extremely underhanded as this service is needed and used by virtually all users. ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;885955;164;14;2;1;1;5;3;5;15/08/20 13:27;345;1;15/08/19 9:13;15/08/19 7:42;Repairs of a Boardmans glass kettle;7,41E+12;Manager;***;I took my broken glass kettle (Boardmans brand) for repairs on the 17 May 2015, I was told it will take them 3 to 4 week for them to fix it and that I should not go to the store to follow up on the progress, they are the ones who will contact me, I went to the store when I didn't get any communication from them, I was told its not back yet from the repairs and that I should give them a week or 2, I went to the store again and the Manager took my contact details and promised to call me and give feedback since repairs department don't open on week ends, I have not received any communication from them since then. I am now scared I might lose my kettle. Hello Peter you are my last hope.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;206208;353;5;2;0;1;0;0;2;15/08/29 10:49;345;NULL;15/08/20 6:57;15/08/20 5:04;pathetic service;8,20E+12;ceo;***;The service at multi choice is shocking. This is my 10th complaint in 2 months. They suspensed my service this morning for reasons only known to them. I dont owe them a cent actually they owe me some money which they promise to credit my account.<br> We are going to boycot their service to make sure they pay.<br> I am sick and tired of this company;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;73137;26;9;2;0;1;0;0;2;15/08/27 15:41;345;NULL;15/08/21 11:31;15/08/21 9:56;Barrage of spam after taking out policy;OT***6;;***;I started receiving SMS spam messages yesterday almost immediately after I took out a new insurance policy with Outsurance. I have never received spam messages until yesterday. The content and timing of messages was too specific to be coincidence. I never asked or agreed for my information to be shared. If this is how you treat your customers, especially new ones, then you can take your business elsewhere. I demand the following:<br> 1. Cancellation of all policies with immediate effect.<br> 2. Declaration of what information of mine was shared, when it was shared, and with whom it was shared. <br> 3. Signed statement that my information has been removed from any database it was shared with.<br> 4. Signed statement that my information will not be shared in future.<br> Failure to do so will result in a complaint with the insurance ombudsman.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;675946;61;22;2;0;1;0;0;2;15/08/21 17:23;345;NULL;15/07/25 13:31;15/08/21 11:38;NON PAYMENT FOR XRAYS;***;;***;My son was involved in an injury on the Rugby field and taken by ambulance to Milpark Hospital.<br> My medical savings was depleted. I would like to know what one does when you are not sure if your son has head injuries or not. You as a parent, take the decision to go ahead with the MRI and only to be told that only with these x-rays and treatment in the emergency not be paid as this is only covered in the Medical Savings.<br> I have now sent two emails to discovery with no response requesting special payment since I haven't claimed any hospital fees this year for my son. He has also not had any other treatments through the year. As I am not able to settle the bills amounting to R8000.00 I have now been handed over. I pay so much money monthly for a service that I cannot even use. Where does this money go to at the end of the day - in your pockets. I have been a member of discovery since 2005 and I would think that a special request for this payment could be looked at. I now face a bad credit record because I cannot pay this account and I know there is enough funds in the hospital fund on my medical aid to cover R8000.00. I have sent two emails requesting same and no response. ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;130321;653;17;2;0;1;0;0;2;15/08/24 11:44;345;NULL;15/08/23 7:52;15/08/23 5:59;***ual harassment at Cape Town International;;Was not wearing a name tag;***;I had checked in for my flysafair flight to jhb (which wasn't done properly as the agent was clearly rushing. Once he had checked me in he closed his counter and insisted I follow him. Having never experienced problems at the airport I assumed there was some official reason. However once we got to the boarding queue he went to the staff entrance and told me to meet him at a specific boarding gate... He clearly had other motives and such behaviour is NOT appreciated.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;555263;797459;14;2;0;1;0;0;2;15/08/29 12:55;345;NULL;15/08/27 8:46;15/08/27 7:10;Set aside was sold to someone else;8,51E+12;;***;On the 26 of August I went to Legit Middelburg mall to purchase a dress but they did not have my size so I asked the ladies to find out from Legit Highveld mall in Witbank if they had the size I was looking for the,they only had 1 size 14 left and they asked them to put it aside for me as I was going to fetch it later,when I left Legit Middelburg mall I called Legit Highveld to make sure that the dress was put aside and they said they did put it aside,but when I got there around 5 I asked for the set aside dress and to my surprise they could not find it only to find that it was sold to someone else whom they thought it was me. I was so furious because I drove almost 30km for nothing and the worst part was that the manager was unapologetic about the whole situation, I was annoyed and disappointed by the level of bad service that i got from Legit Highveld mall.I called all the legit stores in Witbank and Middelburg (at my own expense)just to find that dress but unfortunately I did not win..;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;247189;357;16;5;0;1;0;0;5;15/09/01 15:31;345;NULL;15/09/01 11:39;15/09/01 9:46;Excellent Service angainst his other fellow colleg;15/02/64;Santosh ;***;Thank you Santosh for your great assistance at 2 am in the morning...against all your other Vodacom consultants....They were very rude and I retaliated as I was provoked....but Santosh I have to take my hat out to you for your help in doing the sim swap...it bis much appreciated. thanks.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;383242;357;16;2;0;1;0;0;2;15/09/01 15:32;345;NULL;15/09/01 11:36;15/09/01 9:47;No delivery and upgrade cancelled;8,50E+12;Upgrades;***;2 Weeks ago i had an telephone upgrade on one of my data numbers to an I-pad. So the promise of delivering within 2-5 working days past and still no delivery. To my shock finding phoning today i had to be told that the upgrade have been cancelled because the wrong contact number was given and they could not reach me. Which i find very difficult to understand seeing that i gave them the right contact number and then they phoned 3 days later to confirm the delivery details and contact number. I never even received a phone call from Vodacom to say it has been cancelled do you still want it do you want to cancel. ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;89498;353;5;2;0;1;0;0;2;15/09/04 13:36;345;NULL;15/09/02 9:45;15/09/02 7:51;Multichoice bills not existent client;7,41E+12;DSTV;***; Hi,<br> <br> I am not a active DSTV client anymore for the past few months, and I have taken care to switch OFF my DSTV services on their self service site. However I see this morning they have billed me again with R829.00 this month?? <br> <br> I would like to know how they can activate and bill me for services that I have not authorized at all? How can you activate a debit order on my FNB bank account without my consent and without me being a active client??<br> <br> I dont even own a DSTV decoder anymore for goodness sake!!<br> <br> . I am not happy at all, and if I do not get my money back by the end of the day I will have to take you to the ombudsman for breach of conduct. This is absolutely unacceptable.<br> <br> Regards,<br> <br> Herman;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;524338;873;41;2;0;1;0;0;2;15/09/02 15:03;345;NULL;15/09/02 11:03;15/09/02 9:18;Poor Customer/Advisory Service;;Virgin Active;;I was part of the Vitality benefit via Discovery until Mid July when I cancelled my Discovery Medical Aid. I assumed that as part of the cancellation of the medical Aid, that the Virgin Active gym membership would automatically be cancelled as well. I realised this wasnt the case, when VA debited my account for August and September, my installments went from approx. R132pm to R655pm(this without first consenting and giving me a courtesy call to ask if I would like to continue on a month to month contract!) Despite fine print or anything else, this does not warrant the fact that you ask the member if they would want to continue or not! No choice was given what so ever! I think this is absurd and that management should look at smarter ways of billing clients!!! This is **************** not only for myself but probably many other members out there.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;347441;873;41;5;0;1;0;0;5;15/09/03 16:01;345;NULL;15/09/03 12:11;15/09/03 10:16;Thank you Clayton;;Clayton;;After logging 2 queries, and calling this morning as well and leaving my contact number. I decided to call back. Clayton answered the phone and I was relieved that I could finally speak to someone who was willing to help. I just wanted to say 'Thank You' for your great service and professionalism.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;892717;23;1;2;1;1;5;3;5;15/09/07 15:56;345;5;15/09/07 11:46;15/09/07 10:11;CARD CANCELLED BEFORE NEW ONE IS COLLECTED;6,50E+12;angel kula . Eddie Engelbracht;***;Is it good business practice for a bank to cut off their clients access to their accounts as a result of their OWN INCOMPETENCE ?...<br> <br> A card was ordered a month ago but before it is collected the bank CUTS OFF access on the OLD card before the NEW one is COLLECTED...<br> <br> Well done STD BANK if thats how you MOVE FORWARD.!!!...<br> <br> The staff at The grove viz : KULA ANGEL Lynnwood ridge are the OPPOSITE of ...<br> competent <br> efficient <br> helpful <br> <br> and that includes the MANAGER EDWARD ENGELBRECHT who answers his emails every fortnight !<br> <br> I have spent 55 minutes on the phone ***...<br> I spoke to <br> TARRYN <br> RIRZANDU ...<br> <br> The Grove branch doesn't take calls ...<br> I must take time off work to visit a branch that closes its doors at 3pm ...<br> while NEDBANK and FNB closes at 5pm .<br> <br> TIME TO CHANGE BANKS <br> STD BANK is moving backward <br> <br> <br> <br> <br> <br> <br> ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;891571;357;16;2;0;1;0;0;2;15/09/14 14:28;345;NULL;15/09/14 10:37;15/09/14 8:43;PC-0XJB-2VAAGV ;7,60E+12;;***;on the 3 September 2015 i was requested by Vodacom to obtain an Affidavit stating that i did not request a sim swap, my ID book and case number and all of this was submitted on the 8 September 2015 and till to date i have not received any communication from Vodacom. ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;438888;357;16;2;0;1;0;0;2;15/09/15 13:42;345;NULL;15/09/15 9:46;15/09/15 7:57;DATA DRAINAGE;9,11E+12;;***;I recently switched for a Samsung galaxy to an iPhone. While I am well aware of the fact that iPhone's have been said to use slightly more data than galaxies, it's unfathomable that I have gone from using 1GB of data per month to using 1GB of data in A WEEK! When I do phone the call centre no one can ever help and the problem is always left unsolved. I do all the exact same things I used to do on my galaxy, so 1GB weekly cannot be my fault. I don't watch videos nor do I download files other than Jpegs and seldom music downloads (less than I used to on my galaxy, because Apple's music download policy is very restrictive). I would like some real solutions to this problem as soon as possible. It isn't acceptable;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;384818;802228;9;5;0;1;0;0;5;15/09/15 14:28;345;NULL;15/09/15 10:32;15/09/15 8:43;good service ;8,90E+12;;***;I was involved in a car accident and really struggled with feedback from the call centre staff. After getting Monique Steyn to assist with my claim it was resolved quickly, I can really say it's one of the better experiences I had with any insurance company. She has a great attitude and is a very valuable asset to King Price. ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;896156;711328;9;5;0;0;0;0;5;15/09/16 12:55;345;NULL;15/09/16 9:00;15/09/16 7:10;excellent ;oak995160;Joshua ;;The service was good ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;474275;793962;16;2;0;1;0;0;2;15/09/18 15:01;345;NULL;15/09/18 10:57;15/09/18 9:16;adsl installation;8,91E+12;;***;3 weeks ago i phoned and ordered an adsl line to be installed at my new house, i got a booking for a technician to install the line this wednesday that has just passed , i took off work to ensure that i was at home for the installation. at 12:00 midday on wednesday i walked outside my gate to find the telkom technician SLEEPING in his van on my pavement, i had to knock on his window to wake him up! he came inside my property for all of 15 minutes and looked at the existing lines that the previous owners had installed and told me there was nothing he could do but to get another technician to come the next day to install the lines, got in his van and drove away. the next day being thursday i took off work again in the hopes that my adsl lines would be installed, at 10am i again walked outside my gate to find two telkom technicians sitting in their van, when i asked what the status was of the installation, they told me that they were doing preparations on the outside line box,it is now friday and still no lines installed. i have had to take off of work for three days now. i was told that they would be there first thing this morning, it is now 11am and nothing!! very vey unhappy;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;404082;793962;16;2;0;1;0;0;2;15/09/18 15:37;345;NULL;15/09/18 11:50;15/09/18 9:52;NO SERVICE FROM TELKOM;8,21E+12;;***;It's being more than a year that I reported this problem and have received NO SERVICE. My ADSL Line drop for no reason. The line on the outside I was told needed to be replaced but till do day NO TELKOM. If I must rate your service your get a negative value. ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;385038;793962;16;2;0;1;0;0;2;15/09/18 16:49;345;NULL;15/09/18 12:46;15/09/18 11:04;Billed Whilst Services Is Suspended;6,71E+12;Accounts Department;*** x269;I had a dispute with Telkom Regard to my services that was suspended cause of me being unhappy for not having a connection at all but was charged for the full Monthly subscription. I was told Telkom Online Policy states whilst you have a line on your premises dead, disconnected or suspended you are liable for the full Monthly Rental. I asked why must you pay when no services was rendered they said its Telkom Policy you will pay as long as you have the line. Telkom will only stop billing you is when you request for the line to be cancelled and after you settle your dispute or outstanding balance a new application must be done where it is required of to pay R700 in advance and you will get a new telephone number again this is **************** where are the Consumer Rights people to take this matter on Why pay for a dead line and no services used. Can someone help or advise whom I can contact his is Bull Telkom is getting away I have DSTV and noticed if my account is not paid on time I will get disconnected and will only have to pay that balance for that month and reconnection fee, How can you put petrol in a car whilst its broken down standing on your premises.<br> Help help help;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;898479;704391;9;5;0;1;0;0;5;15/09/22 16:14;345;NULL;15/09/22 12:25;15/09/22 10:29;Compliment;***8;THOLAKELE MTSHALI;***;Thank you for the good and effective service;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;562304;1076;14;2;0;1;0;0;2;15/09/23 16:17;345;NULL;15/09/22 12:24;15/09/22 10:32;Home choice still has not responded in 4 weeks;8,10E+12;;***;After I complained at HelloPeter on the 25th August 2015. Homechoice responded on HelloPeter and promised to contact me shorty after that. I have been waiting for their call to come up with an amicable solution as they promised however I keep getting calls from their debtors collectors and they do not even know about my complain. Home choice has not done anything about my query, I tried to calm down and again requested the person who called me 2 weeks back to kindly send me an email confirming the settlement amount who also promised to do so but there is nothing done, they keep calling me daily.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;842697;893260;16;2;0;1;0;0;2;15/09/23 15:49;345;NULL;15/09/23 11:55;15/09/23 10:04;STOP HARRASSING ME;8,60E+12;;***;I cancelled my account on 19 September 2014. One year later i am still receiving calls saying that i owe money on my account. I went to the store in Blue Route and the consultant there infored me that it was an error made in their billings department. GOSH! WHEN will this get sorted out? Im so sick of receiving emails, sms's and calls from a debt collecting company for a contract that i DO NOT HAVE! <br> I am highly disappointed! MTN is by far the worst service provider.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;492568;353;5;2;0;1;0;0;2;15/09/26 11:33;345;NULL;15/09/25 7:43;15/09/25 5:48;Settlement Letter for Decoder Payment Plan;***2;;***;For the last two months I have requested a settlement letter for my decoder payment plan, there has been four email requests, and 1 request on the website. This is truly ridiculous, my account is not in arrears, I pay via debit order every month for all my active accounts. All I request is a settlement letter so I can close my Decoder Payment Plan and save that R99 a month. Yesterday when speaking to a consultant from the call centre, I was told to send an email to [Email Removed] the joke is: that is what I have been doing for the last two months with no reply. Please can I get a settlement letter for my DPP contract, it's really all I am asking for.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;265595;624;4;2;0;1;0;0;2;15/09/29 15:26;345;NULL;15/09/29 11:36;15/09/29 9:41;No answer from Samsung Service Centre;8,11E+12;;***;I am a business person. So time without my phone is expensive. So imagine my frustration when I take my Galaxy Note 3 for a screen repair at the Glen Shopping Centre only to be told there is no stock anywhere in Gauteng. They print me the number for the Samsung Service Centre in Roodepoort but they don't answer their phones. ***.<br> <br> I know they are there because the phone is engaged when I call, and then seconds later it just rings. I have ordered a Conquest S6 which is made of tougher stuff than the weak Galaxy Note 3 and am relieved to be leaving the Samsung family after so many years.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;344870;806;21;5;0;1;0;0;5;15/09/29 15:50;345;NULL;15/09/25 12:00;15/09/29 10:05;Well Done Wayne;8,71E+12;Wayne Powell;***;Efficient service with assisting with debit order details and updating of my personal details.<br> Well done Wayne :);;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;903159;23;1;2;0;1;0;0;2;15/10/08 13:37;345;3;15/10/06 9:44;15/10/06 7:52;Inter Account Transfer;7,41E+12;;***;I cannot understand why an inter account transfer between two Standard Bank, that are linked, does not reflect if made after hours. I transferred money from my credit card to my cheque account after 9 in the evening and it did not reflect until the next day resulting in debit orders being returned and me being billed for the returned debit orders as well. I normally adhere to the time cut-offs but due to a death in the family time got away from me. Standard Bank boasts service delivery at any time of the night (home loan approved at midnight as per the radio advert) however an inter account transfer is subject to office hours.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;102874;357;16;2;0;1;0;0;2;15/10/08 17:03;345;NULL;15/10/08 13:11;15/10/08 11:18;No Response after struggling for hours;7,80E+12;Buzu;***;I am able to receive messages as usual via BBM however I am unable to Send any messages via BBM: BBM was working 100% last night, the phone was left on my bedside table and when I woke up this Morning I noticed That my last replies sent on BBM last night had the red Cross next to Them. I had received several other BBM's this Morning, rep**** to Them and after a couple minutes noticed they also have red crosses. My BBM subscription is up to date, I have contacted my network provider, they have even reset everything for me on their side, I have run the diagnistic test on my phone as well as reregistered on all Host Routing Tables, my phone has been restarted including battery Pull. I am still unable to Send out any BBM however I am able to receive.<br> <br> After even logging complaints and requests for help via call centre, Twitter and Facebook, I have had no response nor has the problem been resolved.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;665756;810097;13;5;0;1;0;0;5;15/10/21 11:12;345;NULL;15/10/09 7:22;15/10/09 5:27;Great Service ;;Sarah Clark ;*** ;Thank you to Sarah, Sky and Laura at renew it Edenvale for going the extra mile to have my car ready in time. It is a Toyota corolla white. CY67ZCGP ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;159671;23;1;5;0;1;0;0;5;15/10/12 14:49;345;NULL;15/10/12 10:53;15/10/12 9:04;Thumbs up to service received.;6,61E+12;Information counter - Itumaleng;***;I have had really bad service from a certain section of the branch over the last month. However I must commend the Staff at the information counter, they receive a lot of the flack when Customers don't receive the service that has been promised, yet I've always found them to be polite and eager to assist as far as they can. I specifically commend Itumaleng, who assisted us on Saturday and who went out of His way to provide great service, Itumaleng, We really appreciated it. ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;642382;587;20;2;0;1;0;0;2;15/10/15 10:30;345;NULL;15/10/14 0:00;15/10/15 4:45;No food or service Delivery ;#468910;Adris The Manager or owner ;***;Last night I ordered a pizza online for delivery. I get a confirmation by sms that the store has accepted my order and it will be delivered. Then i try contact the store to find out how long it will take. They don't pick up their phone. Tried 3/4 times with no luck. I called their customer care line to find a Lerato that was willing to help who contacted the store and finds out that they do pick the line. I must hang up with her and dial the store again. Which I did! Go through the drama like I'm following up on a free pizza. Called the stored 5 more times they DONT PICK UP. At 8pm still no pizza no call nothing, I call Lerato again and right after talking to her some 072 number calls, Busi from the shop telling me I can't get my pizza coz I am in Sandton and it's too far and I'd need to pay 20 rand for delivery which I don't have hence I ordered and paid online. The drama went on and called cust care spoke to a rude Busi who put me and hold and told me to wait for Lerato, the call got cut off. The manager called I asked for s refund and him to confirm via sms or email that I'd get it. It's the next day NO PIZZA, NO CONFIRMATION, NO REFUND <br> this is beyond disappointment <br> ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;673969;893260;16;2;0;1;0;0;2;15/10/19 16:09;345;NULL;15/10/19 12:16;15/10/19 10:24;Mtn debit my account for a cancelled contract;A***;;***;I have cancelled my contract with Mtn, in writing and over the phone. But they keep debiting my account for a service I don't have. This is *****.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;820584;782226;14;2;0;1;0;0;2;15/10/19 16:14;345;NULL;15/10/19 11:41;15/10/19 10:29;Arrogance and bad attitude;;Sthembiso;***;I purchased 3 pairs of shoes on 17/10/2015. One of the boxes was badly damaged but your store said they couldn't offer a replacement box. Also you don't have a UK size 3, just 2 1/2 and 3 1/2 .The guy who was in charge , Stembiso is rude and arrogant. He doesn't listen to the customer and neither does he accept when he has made an error. We requested size 3 but got 2 1/2. He says I misunderstood. when I clearly requested a size 3. He then gives me a 3 1/2 saying it's a 3, again while being arrogant as if and me as a customer knows nothing. I told him that he has a bad attitude and he just smirks. Then I clearly told him to do the transactions separately as the one was a gift. He then does the one and says he cant do the other as there's a 20 minute wait for security reasons and was even blatant to suggest I go the atm. I think he did this on purpose. I felt like cancelling the sale right there and then. If he informed me upfront I would have done them l together to avoid the 20min wait.When I asked him to inform his customers better he remarks in a sarcastic manner with a smirk. my wife and daughter love Supergas, but this kind of pathetic customer service will make us twice;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;221355;357;16;2;0;1;0;0;2;15/10/22 19:49;345;NULL;15/10/22 16:02;15/10/22 14:04;eating up my data again!!!;***;no idea;***;Hi<br> <br> I already complained about this and you did not satisfactorily deal with it.<br> <br> I had about 4 gigs a few days ago.<br> <br> I have not watched any video as far as I know in the past two days.<br> <br> I had R 260 or so in airtime.<br> <br> This afternoon I went to zero airtime, zero data.<br> <br> EXPLAIN.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;438831;540;1;5;0;1;0;0;5;15/10/23 14:03;345;NULL;15/10/23 10:06;15/10/23 8:18;Thank you;7,91E+12;Bianca Arends ;***;I wrote a complaint here at the beginning of this month about the fact that African bank had not updated the credit bureaus in three months, the first person who contacted me was not helpful at all and never called me back with feedback. I was then contacted by Bianca Arends who has been very helpful, patient and clearly explained everything to me, even when she was not at work because her child was admitted to hospital she made sure that someone contacted me to provide feedback. Bianca kept me updated all the time and I'm confident that my issue will be resolved because I'm in good hands. African Bank this lady is an asset to your company.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;484204;353;5;2;0;1;0;0;2;15/11/04 14:46;345;NULL;15/10/28 10:58;15/10/28 9:01;Box Office Mess up but I cannot sort out account;;Dept;;I have called Box office 3 times to get a statement. The debit order did not go off this month and last month they took R60 instead of R90. My account has been suspended for non payment even though this is done via debit order and they want me to pay but cannot give me an account as to the outstanding?<br> <br> ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;558519;357;16;2;0;1;0;0;2;15/11/02 12:19;345;NULL;15/11/02 8:23;15/11/02 6:34;Pathetic Service;8,51E+12;Upgrades;***;Vodacom upgrades are pathetic, after waiting 2 weeks and still recieving the wrong phone it has stopped working suddenly. Worked fine for a week now Im not registered on the Vodacom network. Called Vodacom customer care you get the normal pillar to post transfering around just to be told to go to a Vodacom store to be told what is wrong. Does Vodacom even know what an inconvieniance this is. I use this phone for work, if i have a loss of income Vodacom will have more than just an angry client on their hands. ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;758238;774118;6;2;0;1;0;0;2;15/11/03 15:02;345;NULL;15/11/03 11:14;15/11/03 9:17;******* debits and contract..theft;LFSA-151030;loan finder sa;***;on june 2015 i was looking for a loan to fix my car, logged on loan finder website for assistance..they made me give them my banking details and promised to help...i never received any loan or help whatsoever...and i dont want anything from you.....<br> <br> to my surprise...R7 was debited from my acc end of june...<br> then R8 end of july...i logged online and stopped the debits..i never got my money back..but i thought it stopped<br> <br> end of August R59 was debited from my account ...i logged online to stop the debit..it did not appear in my list of debits...i assumed maybe it was not a monthly thing..<br> .thought maybe it is the end...<br> end of september Another R59 debited from my account....i thought maybe..nw their pocket are fat from ****** money it will stop....<br> end of october Another R59..debited from my account....nw m really sick...<br> All this time i ve never communicated with these *******.....<br> on the 2 Nov i nw receive an email from ******* ..stating ....<br> <br> We are so excited that you have made a smart choice in choosing to purchase our Legal and ID Assist plan.... <br> What...nw..Went to bank...they said..these people have cheated the system such that ..bank cant stop debits...police n ombudsma;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;835512;357;16;2;0;1;0;0;2;15/11/04 14:30;345;NULL;15/11/04 10:38;15/11/04 8:45;MISSING DATA FOR THE FOURTH MONTH IN A ROW;8,20E+12;Vodacom Head Office;***;This is an email that I've sent to Customer Care, this morning. I'm posting it here as responses from Customer Care take forever and are sometimes flippant in that they don't really care what the issue is and don't sufficiently address the issues. Yesterday I sent an email asking for the amount of data that I have used since the beginning of the month. I responded to the verification email that was sent immediately but have not received anything since then.<br> <br> This morning I called 111. The first agent that I spoke to said it was not possible to see the information. When I asked to speak to the manager, the line cut. I called again and spoke to another agent who told me that I have used 86.238MB since the beginning of the month and that I have 1GB incentive data that has been loaded.<br> <br> I checked my data balance and I have 1.49GB balance of 3.08GB. Where is the other bundle that should be loaded and why is the information from the call centre agents always so inconsistent?<br> <br> I have had issues with Vodacom data EVERY SINGLE MONTH for the p (expecting Vodacom toast 4 months, and none of my service requests have been closed properly. ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;106364;55;14;2;0;1;0;0;2;15/11/06 10:55;345;5;15/11/06 7:03;15/11/06 5:10;Billed incorrecly;7,11E+12;;;Picked up on my statement that I was billed for Cell C airtime and I'm not even a Cell C customer. Bringing it under their attention 3 MONTHS ago. Edgars still haven't corrected my statement and credited my account for incorrect billing. ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;915270;805362;13;2;0;1;0;0;2;15/11/11 14:34;345;NULL;15/11/06 10:21;15/11/06 8:49;VW Transporter Vs Mayfair gearbox Pretoria;7,90E+12;Steven;***;I had a clutch kit, concentric slave cylinder \cv joint repair and flywheel seen to. I believe genuine parts where used in the repair to the cost of 45K. My van has since been back to Mayfair in Booysens due to a main seal bearing go and a main drive shaft that was\"" welded\"" as a repair in Pretoria. When my van was finished I drove it from Booysens to Benoni with a bolt totally missing from my shock bracket and the drive shaft also broke whilst driving on the highway at 120km. On both occasions putting my life in danger.. Since then I have had to replace CV's again at an independent supplier.( But PTA had replaced my CV's) and now to my surprise my van was serviced yesterday at VW in the East and they say it seems as if my clutch needs to be replaced as I have clutch shudder on the pedal???? I believe that Mayfair in Pretoria is not good at all and the amount I have to spend on fixing problems after their repair work is absolutely Ludacris. I have tried to make contact with the right people on my intent to claim my money back from Mayfair Pretoria for the parts that are failing."""