IB
Ibtishaam B
1 reviews | Active since Nov 2021
18 Nov 2021, 13:03
FURIOUS
I'm a bit disturbed, yes I did not have a problem with them at first, but it's so unfair that they advise you to let they no if you need to update details on your policy...or anything your forgot to mention so you could amend your policy,,,
Then hence I did that and now they say that my policy is cancelled, and what making me angry!!!!and furious my premiums don't get paid back so I'm a loser of that money....so these things should be explained to the client before hand when signing up with you guys....so so very 😞
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Replies (1)iWYZE's replyOfficial
22 Nov 2021, 11:26Dear Ibtishaam
We regret to hear that our service has disappointed you and understand your frustration. Thank you for taking time to share your concerns with us as this will help us to continue to improve our service to our customers.
Please be assured that we have directed your request to the team for urgent assistance. Kind regards The iWYZE Team
We regret to hear that our service has disappointed you and understand your frustration. Thank you for taking time to share your concerns with us as this will help us to continue to improve our service to our customers.
Please be assured that we have directed your request to the team for urgent assistance. Kind regards The iWYZE Team
iWYZE's reply22 Nov 2021, 11:26
Official
Dear Ibtishaam
We regret to hear that our service has disappointed you and understand your frustration. Thank you for taking time to share your concerns with us as this will help us to continue to improve our service to our customers.
Please be assured that we have directed your request to the team for urgent assistance. Kind regards The iWYZE Team
We regret to hear that our service has disappointed you and understand your frustration. Thank you for taking time to share your concerns with us as this will help us to continue to improve our service to our customers.
Please be assured that we have directed your request to the team for urgent assistance. Kind regards The iWYZE Team
