KK
Kwena K

1 reviews | Active since Sept 2022

13 Sept 2022, 10:21

FRUSTRATED BY IWYZE!!!!!

After 30 days of waiting for my claim to be finalized, iwyze is telling me that they have appointed a new accessor to validate my claim, mind you not a single day did I receive an update from them, it's me calling everyday to find out what's going on, and this is a third accessor since I lodged my claim, they just going back and forth with no solution, yet they refuse to release my car , this thing is just a **** too quick to deduct our money but never there in your times of need.

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Replies (2)
iWYZE
iWYZE's reply15 Sept 2022, 16:49
Official
Dear Kwena
 
We regret to hear that our service has disappointed you and understand your frustration. Thank you for taking time to share your concerns with us as this will help us to continue to improve our service to our customers. 
 
Please be assured that we will investigate your concerns raised and revert with feedback.  
 
Kind regards
The iWYZE Team
iWYZE
iWYZE's reply15 Sept 2022, 16:57
Official
Dear Kwena
 
We regret to hear that our service has disappointed you and understand your frustration. Thank you for taking time to share your concerns with us as this will help us to continue to improve our service to our customers. 
 
Please be assured that we will investigate your concerns raised and revert with feedback.  
 
Kind regards
The iWYZE Team