LD
Lynette D

1 reviews | Active since May 2015

26 Oct 2020, 08:47

Frustrated

Good day , This is so frustrating, i have called numerous times regarding my policy , POLICY NO.*** i asked for the premiums to be deducted on teh 25th and the consultant reassured that this will be done . Please can you cancel the policy .I will contact another service provider . This email was sent after many contacts with the call centre to have my debits done on the 25th and they never got it right ...i want my debit orders revered immeddiately as i already have another policy

0
Replies (2)
LD
Lynette D's update27 Oct 2020, 15:16
Reviewer Update
PATHETIC SERVICE ,
MY EMAIL WAS SENT TO THIS COMPANY AND THEY STILL DEDUCTING AND REFUSES TO GIVE ME A REFUND AND NOW WANTS TO COVER ME TILL NOVEMBER BUT I HAVE ANOTHER COVER BY ANOTHER COMPANY TO THEIR PATHETIC SERVICE...NOW REQUESTING MANY DOCUMENTS JUST TO GET A REFUND,,,U CAN KINDLY KEEP THE REFUND
iWYZE
iWYZE's reply30 Oct 2020, 16:16
Official
Dear Lynette

We acknowledge receipt of the complaint and the contents have been duly noted.

Kindly note we've referred the matter to the relevant department and we will revert with feedback.

Regards
The iWYZE Team