1 reviews | Active since Aug 2017

15 Jan 2018, 17:20

***** on my bank account

A debit order is going off my account - UNAUTHORIZED. I did not open a policy with Iwyze, nor provide them with my details. Not did I know they existed until now. I complained to old mutual who said it was escalated to iwyze but I have not heard from iwyze.

This is ***** and I demand that you cancel this so called policy immediately. What's more is that this is in my ****en name ...... but I got married 7 years ago. I haven't used my ****en name in seven years.

I don't know where you got my banking details or how you gained ********** access to my account, but if you don't do something within 24 hours my lawyers will be calling you.

0
Replies (1)
iWYZE
iWYZE's reply16 Jan 2018, 08:40
Official

Dear Inge Humby

We acknowledge receipt of your complaint and we regret to learn that our service has disappointed you.

Kindly allow us some time to review the matter and feedback will be provided to you soon.

Regards

The iWYZE Team