For your empathy- thanks.

Last week, I received a call, from one of Iwyze consultants,pointing out number of recorded claims in my policy since 2011.<br> Needless to say, this was not good news to start the year with.I asked for details and explanations via email. Nobody returned my email, so I had to phone today, 14-01-2016.I was ready to start complaining and screaming but Charity, offered to help obtain all the details for me as well as the dates of incidents or accidents. She further updated my policy with recently installed tracking device for my car. In the middle of our conversation, my call got cut, Charity took the trouble to phone me back in order to complete the business discussion. The answers, I got about my total number of claims, not something of any joy, but the bad news was received based on explanation given. Over all, excellent service from Charity.