Extremely Poor Service Pathetic service from PINEAPPLE IWYZE OLD MUTUAL INSURANCE

It’s been over 3 months I have submitted a claim with the IWYZE Pineapple insurance leaded by Oldmutual to date the claim has not been processed! I have been told the claim is waiting on the Top management approval! I don’t wish anyone to ever take Pineapple car insurance as their service is extremely poor! Not a single month they have not devoted their instalment but the claim is not approved!