Extremely poor client service

<p>On 8/12/2016 iWYZE provided me with a ref no , 961511 as wel as information on the required documentatio for lodging a 3rd party claim. In Dec 2016 I have sumitted all the required documentation as advised per email</p> <p>From 29/12/2016 until today I received NO response from iWYZE. The call centre provide me with a name, office number & email. Nobody ansers the phone and sent emails were not responded to.</p> <p>My husband went to an Old Mutual branch and they provided him with the details of the legal department. Same story: the phone rings endlessly, no response on emails sent.</p> <p> </p> <p>Seems like a ghost company with ghost employees. Totally unacceptable since client service is non existent.</p>