RN
Reitumetse N

1 reviews | Active since Jan 2025

23 Jan 2025, 11:31

Extremely Disappointed with iWyze Insurance

I'm extremely disappointed with the service I've received from iWyze Insurance after being involved in a car accident that wasn't my fault. It's been three weeks since I submitted my claim, and I'm yet to receive any meaningful assistance.

Despite paying for a courtesy car, I'm still waiting to receive one. This has caused me significant inconvenience, as I'm unable to use my car. The lack of communication and support from iWyze has been staggering.

As a paying customer, I expect a certain level of service, especially during a stressful time like this. Unfortunately, iWyze has fallen woefully short of my expectations. I hope that in the future, they'll take steps to improve their claims process and provide better support to their customers.

I hope iWyze will take my feedback seriously and take immediate action to resolve my claim.

0
Replies (1)
iWYZE
iWYZE's reply23 Jan 2025, 11:33
Official
Dear Reitumetse,

Thank you for bringing this to our attention. We’re committed to resolving your concerns as quickly as possible.

Regards, 
The IWYZE Team