TT
Takalani T
1 reviews | Active since Oct 2014
06 Aug 2019, 10:28
Extreme dissapointment with IWYZE failure to pay for insured natural disaster
I am utterly disappointed and frustrated at IWYZE through Charlotte Maja (***) have come up with every excuse in the insurance book not to pay for my house hold contents insurance for my February 2019 claim after my house was flooded to knee level and everything damaged, an assessor (Jafta Ndala ) came and made a report , yet Charlotte keep requesting me to do it myself my Claim number is *** and policy number *** . Can i get a resolution on this ASAP
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iWYZE's replyOfficial
06 Aug 2019, 17:27Dear Takalani,
We acknowledge receipt of the complaint and regret to learn that our service has disappointed you.
We have escalated the matter to the relevant department for urgent assistance and the outcome will be communicated to you soon.
Regards
The iWYZE Team
We acknowledge receipt of the complaint and regret to learn that our service has disappointed you.
We have escalated the matter to the relevant department for urgent assistance and the outcome will be communicated to you soon.
Regards
The iWYZE Team
iWYZE's reply06 Aug 2019, 17:27
Official
Dear Takalani,
We acknowledge receipt of the complaint and regret to learn that our service has disappointed you.
We have escalated the matter to the relevant department for urgent assistance and the outcome will be communicated to you soon.
Regards
The iWYZE Team
We acknowledge receipt of the complaint and regret to learn that our service has disappointed you.
We have escalated the matter to the relevant department for urgent assistance and the outcome will be communicated to you soon.
Regards
The iWYZE Team