EXCUSES FOR NOT WANTING TO PAY

<p>I recently lodged a claim with IWYZE for my content insurance, my laptop was damaged at home, they collected the laptop and a report was done on it. I didn’t receive any feedback, had to call to follow up on my claim only to be told I did not disclose that I had a laptop. When taking the cover I was not advised that I need to disclose the content I was only told to specify the cover amount. I have a home and work laptop which the work laptop is covered by my employer and my personal is always at home. WHY take the laptop for assessment if it’s not covered? Why can’t they disclose when you are taking the cover that you must specify what is in the house or come and verify? Terrible service, on the advert it says it covers everything in the house specified or not, they are just looking for an excuse not to pay.</p> <p> </p>