1 reviews | Active since May 2017

08 Jul 2020, 10:02

Ethical issues with IWYZE

IWYZE ethical issues On 19/06/2000 I sent a request for a car insurance quote. Nthobisi phone and eventually quote me R 609.49. I sent in my current insurance policy and claims history . I pay R388.00 at present . Now in order to avoid paying the much advertised R1750.00 that they should have paid me as their advert says they indulged in the following tactics. On22/06 I received a call that I also needed to get a contents quote which initially I agreed to but checked and the advert states clearly “Beat car insurance quote” Subsequently, 2 days later, I have received a second quote of R368.00 and was phoned on several occasions after they had a good look at my current policy.

WHY was I not quoted this in the 1st place. Just a ploy to try and get people to pay a lot and avoid paying the promised advert promise ? I find this to be the most ********* behavior and the treatment you meet out to people is indeed questionable. I always thought Old Mutual was an honest company There is no way on earth I would now change even though you “Adjusted” quote is very good How sad

0
Replies (2)
iWYZE
iWYZE's reply08 Jul 2020, 12:06
Official
 Dear Ainslie,
 
 We acknowledge receipt of the complaint and regret to learn
that our service has disappointed you.
 
 We have escalated the complaint to the relevant department
for assistance.
 
 Regards
 The team at iWYZE 
's update08 Jul 2020, 14:34
Reviewer Update
Thank you
I have sent a letter to complaints@iwyze twice and not even been graced with a response
I wait with anticipation