EMPTY PROMISES AGAIN AND AGAIN!!!

I received an e-mail with a formal letter attached from IWYZE on 30/7/2015 regarding my \NO-Claim Reward". I must say I quickly looked at the amount they will pay and day of payment - NOT noticing the IWYZE MISTAKE of the incorrect date - \""2014\"" instead of \""2015\"". Two weeks later I receive a call from IWYZE informing me that they will only pay this October 2015 and not in August? I complained about it and to my surprise they argued that the date was wrong and that I had no point. I manage to speak to a supervisor - Eldorina Baadjies who has promised to phone me back - I am still waiting for:<br> 1. The money that should have been payed in 2014 (according to the IWYZE letter<br> 2. The supervisor to phone me back<br> 3. If by own acknowledgement the IWYZE letter was wrong/incorrect:<br> # Why was a correct letter not send to the clients involved = BAD ADMINISTRATION<br> # Why must the client be disadvantage because the company made a MISTAKE - I pay for my own mistakes - best IWYZE take some RESPONSIBILITY for THEIR MISTAKES and start paying the customers as they were promised.<br> EMPTY PROMISES - ITS ALL THAT WE GET FROM THIS INSURER!!! SAD!!<br> <br> """