*****ed Iwyze

I was contacted by an iWyze agent early September 2025, since I indicated interest on car insurance. We agreed for the policy to commence 25 of October the following month. Within a week of such agreement still in early September 2025.

I decided to cancel the car insurance policy, I looked at their contract and noted that they do not disclose information about cancelations they only provide an email for the customer "care" department. I have sent them about 4 emails during September, the first 2 completely ignored.

The 3rd email they rep**** and acknowledged that they noted my intentions to cancel however the policy will remain active until they reach me on a phone call to confirm. What a nerve. By the way they have never called not even once. They dont call because they want to ***** the money from my account via debit order. I responded with another email telling them I do not need any persuasion via a phone call. They must just cancel my policy, period.

I don't understand why they would say the policy will remain active until they rea h me on a call whereas they have it in writing that I want to cancel. Also their contract doesn't have such clause that they must call me in order to deem the policy inactive.

These people are ******, they have fish dealings with their clients. I advise you to never consider them for a type of insurance. I am sure they rank amongst their highest in CLAIM DENIAL.