***********

I did a quote for my car with you yesterday, please go listen to your recorded call. The agent does noy know the product, he does not know the excesses nor the additional excesses, he could not answer my questions with confidence, so I can not take out your policy and be confident that I am fully covered. He did not ask me how long I've been without insurance- he just wanted to sign up the policy. After this, I had 14. Yes FOURTEEN missed calls from him. Please cancel this policy with immediate effect. I am staying with my current insurer. I want confirmation that it has been cancelled today still.