Dragging Feet - Pathetic service level

This company is damaging to the Old Mutual brand name. Their service is a joke and embarrassment to the brand. My wife had her stationary car damaged by a driver who is insured with Iwyze (claim 977929). The accident happened 11 May 2017 and now 4 months later they still have not finalized the matter. She got all sorts of run arounds from their call centre, and agents. She has dealt with Sicelo Maseko ********** Theron ********** Magesh Naidoo ********** It seems the insurance is managed by another company "African Recovery Solutions" who are the latest people in the food chain to drag their feet. I have never encountered such dismal service from any insurer. I can tell you that Outsurance and Discovery would have resolved the claim within 2 weeks. I will be contacting the Insurance Ombudsman this week.