HP
Hanneli P

1 reviews | Active since Feb 2018

07 Feb 2018, 10:27

Don't use iwyze

Worst company to deal with. I also had my fees increase by 96% from last year. When I did an online quote the amount was substantially less. I was in hospital last year October and my medical aid didn't cover some of my radiologist fees. When I submitted the claim, it was rejected as the funds for that was depleted of my medical aid, although some of the fees were covered tmwhich depleted the fund, and according to iwyze policy, they don't pay if the medical aid doesn't cover some of it. Considering that the fees have gone up so ridiculously and they have such ridiculous policies in place, I no longer want anything to do with this place.

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Replies (1)
iWYZE
iWYZE's reply07 Feb 2018, 11:16
Official

Dear Hanneli Pfeifer

We regret to learn that our service has disappointed you and we understand your frustration.

Kindly allow us some time to investigate the complaint and feedback will revert with feedback.

Regards

The iWYZE Team