Don’t choose Iwyze

Absolutely terrible service. Went through an attempted hijacking on June 16 close to a month ago. I was shot in the back. Have had to call in time and time again spending more and more on calls and my car has still not yet been collected. Confusion, poor communication, no follow through and a lack of empathy for the customer is how I would describe this insurer. I have emailed Salome Mwila several times regarding my updated premium - this person clearly does not even have enough respect to respond yet Iwyze is happy to take my money every month and I am not in possession of the correct information. In addition to this I paid for car hire but because my car is not yet uplifted I cannot get the car but I am paying for it and had to attend hospital appointments to clean and dress the wounds with Uber. Deplorable treatment from them. Massive mistake on my part for switching to from King Price. Once I have managed to disengage from them NEVER again and I would advise anyone not to choose them for insurance. I have been with Budget, Miway and King Price and categorically Iwyze are the worst - not even worth the 1 star. A massive thumbs down to Iwyze.