Don't come back to you

I am had just enough with your company not coming back to me<br> <br> 1st I tried to cancel my policy in December but due to NO COMMUNICATION I was unable to and I just accepted it that I will be with Iwyze one more month<br> <br> So during January I tried again and Due to NO COMMUNICATION I was once again billed end of January for February<br> <br> So a lady phoned me trying to change my month and I refused to stay with Iwyze, I said to her I will reverse the debit because its not my fault they didn't come back to me. She said I will receive a Cancellation letter<br> <br> I AM STILL WAITING FOR MY CANCELLATION LETTER, NO RESPONSE AGAIN!!!!<br> I AM UNABLE TO REVERSE THE PAYMENT FOR SOME REASON SO I REQUESTED A REFUND, NO RESPONSE AGAIN!!!!!<br> <br> I am more than willing to forward all correspondence<br> <br> Regards