Does not care about clients after sign up

<p>I joined iWYZE car insurance October 2016, I told them to debit my account on the last day of each month as of November but they continually debited my account on the 28th.</p> <p>I logged numerous calls with their so call service desk, I receive reference numbers to the calls via email but the calls on their queue are obviously neglected because they never resolve them!!!</p> <p>They then debited my account again 13 December 2016, I sent them an email to reverse it because the 13th is obviously not the end of the month. I received an email on the 14th from somebody telling me they tried calling me but I was unavailable. I immediately responded to the email letting them know I do not have access to the number they were trying to reach me on, I requested they email me the call resolution, but NOTHING!!!</p> <p>On the 28th Dec 2016 I received an email that they have cancelled my policy, what the fudge?!! Now I have to have a negative record attached to my name because of the incompetence in Old Mutual iWYZE staff. I sent through numerous emails to their service desk about this matter then they go ahead with rendering nonsensical service.</p> <p>I do not want tou to reinstate the policy I just want you to clear whatever negative record you people have attached to my name because of your incompetence.</p> <p> </p> <p>Nxi!!!</p> <p>Policy number ********** 411</p>