sM
sisanda M

1 reviews | Active since Dec 2020

01 Dec 2020, 10:04

Do not make the mistake of having Iwyze as your insurer

It has been 2 months since my claim was approved but up till this day my car is no way near to being fixed. I have made endless calls Iwyze trying to resolve the situation but to no avail instead I am being sent from pillar to post. All I get is a "we have escalated your complaint to management and they will revert back to you". You spend an hour trying to get through to a consultant Do not waste your time and money with Iwyze, they do not care about you as their customer.

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Replies (1)
iWYZE
iWYZE's reply02 Dec 2020, 19:56
Official
Dear Sisanda

We acknowledge receipt of the complaint and the contents have been duly noted. We regret to learn that our service has disappointed you.

Kindly allow us some time to investigate the concerns raised and we will revert with feedback.

Regards
The iWYZE Team