CE
Candy E
1 reviews | Active since Jul 2011
11 May 2022, 15:48
Do NOT insure with IWYZE!!!!
If I could leave no stars I would. I have had 2 claims placed in in one year - Iwyze will find every single excuse under the sun to not pay out claims. DO NOT INSURE WITH THEM. RATHER PAY EXTRA AND GET THE INSURANCE YOU ACTUALLY NEED! They are nothing but conartists. Their service is absolutely shocking, claims managers think they are above you and will either NOT speak to you on the phone or email you. They flat out refuse to speak to us and instead ask their poor consultants to do their jobs. We have followed all their rules and played by the book - we are cancelling with them and I cannot wait to not hand over my hard earned money to them anymore.
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Replies (1)iWYZE's replyOfficial
11 May 2022, 16:11Dear Candy
We regret to hear that our service has disappointed you and understand your frustration. Thank you for taking time to share your concerns with us as this will help us to continue to improve our service to our customers.
Please be assured that we have directed your request to the claims team for urgent assistance.
We regret to hear that our service has disappointed you and understand your frustration. Thank you for taking time to share your concerns with us as this will help us to continue to improve our service to our customers.
Please be assured that we have directed your request to the claims team for urgent assistance.
Kind regards
The iWYZE Team
iWYZE's reply11 May 2022, 16:11
Official
Dear Candy
We regret to hear that our service has disappointed you and understand your frustration. Thank you for taking time to share your concerns with us as this will help us to continue to improve our service to our customers.
Please be assured that we have directed your request to the claims team for urgent assistance.
We regret to hear that our service has disappointed you and understand your frustration. Thank you for taking time to share your concerns with us as this will help us to continue to improve our service to our customers.
Please be assured that we have directed your request to the claims team for urgent assistance.
Kind regards
The iWYZE Team
