do not hour their word

So I got a call last week from an agent or represent Iwyze , stating that his underwritings state that I do not qualified for the promotional package of R1750.00 ,due to insufficient paperwork LOL-LMAO-LMFO .do you think I am a moegoe ,the same paperwork ,proof if current insurance was send to OUTSURANCE And they honor they word ,sorry apologize ,You does not come near OUTSURANCE and ,tried running a promotional and I think I do qualify for beaten your insurance qte and you this mad that I have reported this incident on HELLO PETER . OUTSURANCE paid me out and I Think on a personal level cancel your promotional run . That’s why I cancelled my TAX INVESTMENT WITH OLD MUTUAL ,DID NOT ACCEPT THEIR INSURANCE QTE , OLD MUTUAL REWARDS -CANT DO BUSINESS WITH ****** you have a lovely day further Underwriters