Dissatisfied Iwyze customer appalled by service delivery.

I am very disappointed with the service I received from iWyze (Policy Number ***). Being a company accredited with Old Mutual i actually thought that i could put my trust in this insurance company and get faithful service however, when I met with an accident on the 5th March 2020 prior to the Lock Down period. I received very less information regarding my claim from the insurance company. I continually contacted the insurance company to find out the progression of the claim. My claim was then rejected by the insurance company the day before Lock down could commence based on the speed test conducted by the speed technician. I have enquired about the speed test and up-to-date i am still awaiting the speed test results and the manner in which the test was conducted. Even though the company told me that my claim was rejected they did not inform me on when my car was going to be delivered to me thus leaving me destitute without having transport or finding a means to fix the car. During and after Lock Down i continously contacted the insurance company to find out when my car was going to be delivered. My BMW X1 arrived on the 5th of June 2020 without a battery, wheel caps and badges on the car. There are new scratches on the side and back of the car. My cars tyres have been replaced and i am not impressed with this at all. The claims objective department have still not provided me with any type of feedback regarding the claims objection and i will be seeking Legal advice from my attorney. Being a loyal customer and paying insurance premiums timeously, i am appalled and dissatisfied with the service i have recieved.