Dispute

I am not happy with regards to a life policy from Old mutual that has been cancelled after an agreement I had with a consultant Tshepo that he needs to arrange a debit order for me for the month of February to be done once. Then the next coming month they should double debit me. They then debited my account in February twice without our agreement. I then reversed 1 debit order next minute my policy was cancelled.

I tried to dispute it but his firm that I can't get assistance. Please assist me because I feel this is unfair and they did not go according to the agreement we had.i asked to speak to a manager, up until now I have not received any call.