Disgusting service

I'm annoyed with all the inconvenience iWYZE has put me through. I was in an accident on the 21st Aug ,tried to call them from the 23-25, logged a complaint here on the 25th was called on the 26th, send all the requested details, waited until the 3rd sep to be contacted by Fikile with some feedback, she promised further feedback by the 6th, only called on the 14th and when I asked her to cancel everything including my policy she hung up on me. The customer service is atrocious and I have been unreasonably patient. Do not ever use this insurance company because they are essentially just *******. I paid all my premiums on time and when I need help they ****ed me over. They suck and I hope the lady who "helped" me has an amazing day knowing that she failed to do the bare minimum of just keeping me informed about the progress of my claim. **** u iWYZE! Call me coz I want to ****ing cancel this policy and I will not spend any more of my airtime holding on your lines only to be disconnected.