1 reviews | Active since Dec 2017
Disgusting Service - DO NOT RECOMMEND
I am shocked and appalled by the service I have received from Iwyze. They do not deserve any stars at all.
At first glance they offer first time Iwyze customers a great deal. DO NOT BE FOOLED! They immediately increase the premiums and change your policy.
I was disgusted and after taking it further with management they decreased my premiums slightly. However, not even one year later and I am in the same boat again.
Iwyze gives you unnecessary stress and hassles and its just not worth it.
They do not respond to you in writing and when they call you, the phone rings a mere 2 times before it is put down and an automated email is sent to you for you, THE CUSTOMER, to call them back. Waiting time is a minimum of 10/15 minutes and after such a frustrating waiting time you're not helped at all.
You are merely transferred from one clerk to the next.
I am still waiting for so called "support team" to get back to me.
As a paying customer I expect Iwyze to answer my queries and assist me. Instead people who are not interested in Iwyze receive more assistance and are brainwashed into thinking that changing to this insurer is a good idea.
It is just an uphill battle with no assistance just pure arrogance and a real struggle with Iwyze.
Do not fall into this trap and save yourself the hassles and stress. Go with a different insurer.
