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nkosana S

1 reviews | Active since Mar 2014

11 Sept 2020, 08:07

Disgusting service

Its been 3 full weeks since l lodged a claim and was assisted by Hlengiwe. Now shes not replying to my emails she just ignores my emails asked to speak to the supervisor, was put on hold then they dropped my call. Pathetic service from Hlengiwe, no communication at all. Think lm falling into depression thinking of cancelling my insurance. Please everyone bewarned about iwyze

0
Replies (1)
iWYZE
iWYZE's reply11 Sept 2020, 08:35
Official
Dear Nkosana
 
We acknowledge receipt of the complaint and regret to learn that our service has disappointed you.
 
We have escalated the complaint to the relevant department for assistance.
 
Regards
The team at iWYZE