Disgusted Service at iwyse

To be quite honest, I will give them no star. They have left me without a geyser for the entire festive season. The last I heard from the company was from Charlotte who said that the matter was give to her seniors. I had to arrange a technician to come out on my own cost to access the problem on my heat pump that feeds my geyser and give a quote. I have submitted it and got no feedback as yet. I asked for the details of the ombudsman and the recordings when I took out the cover as they said that they don't cover heat pumps. The technician who came out was surprised as he said that he never had a problem with Insurance companies not covering this. Well these companies just want to take our money but when it comes to paying it is always a problem and the government does not assist customers adequately to take on these companies. the best way is to expose them on social media. Can you imagine the inconvenience , especially during the festive season while the company's employees and executives enjoy your money which you have paid them on their holidays not caring about the customers needs. As soon as I sort this matter , I am gone from this company and will expose them further.