MS
Munier S
1 reviews | Active since Jul 2021
09 Feb 2022, 19:58
Disgusted
There's complete disregard for you, the client. Only repeated calls to the contact center sparks some kind of response which inevitably does not lead to any kind of resolution. Promises of escalation amounts to nothing. Absolutely pathetic.
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iWYZE's replyOfficial
10 Feb 2022, 10:31Dear Munier
We regret to hear that our service has disappointed you and understand your frustration. Thank you for taking time to share your concerns with us as this will help us to continue to improve our service to our customers.
Please be assured that we have directed your request to the claims team for urgent assistance. Kind regards
The iWYZE Team
We regret to hear that our service has disappointed you and understand your frustration. Thank you for taking time to share your concerns with us as this will help us to continue to improve our service to our customers.
Please be assured that we have directed your request to the claims team for urgent assistance. Kind regards
The iWYZE Team
iWYZE's reply10 Feb 2022, 10:31
Official
Dear Munier
We regret to hear that our service has disappointed you and understand your frustration. Thank you for taking time to share your concerns with us as this will help us to continue to improve our service to our customers.
Please be assured that we have directed your request to the claims team for urgent assistance. Kind regards
The iWYZE Team
We regret to hear that our service has disappointed you and understand your frustration. Thank you for taking time to share your concerns with us as this will help us to continue to improve our service to our customers.
Please be assured that we have directed your request to the claims team for urgent assistance. Kind regards
The iWYZE Team