Disgruntled Client

Rating Iwyze 1 star is even too much! This has been the worst experience I have ever encountered from an Insurance Company. Firstly , to ask for raodside assistance is a huge issue. The unimaginable could already happen to you by the time the roadside assistance picks up the call, nevermind even arranging the emergency assistance! I have been through absolute torment trying to get a claim logged with them. Called numerous times. After holding for 20 minutes each time only to be told, the person who answered the first time did not complete the claim. This had to be done from scratch! Fast forward 3 weeks later, numerous emails, phone calls I am nowhere closer than when the process first begun end July. All the documents requested have been provided. They are now making their process hinder the next step. I am without a vehicle however all payments for the said vehicle still required. This has been the absolute worst insurance by far. I have dealt with 2 other major insurance companies previously and never had such shocking service before. I have constantly been following up for feedback. Nothing further has happen. I asked for the consultant's manager to contact me. Big surprise! Still no contact and no response!