LM
Lerato M

1 reviews | Active since Oct 2019

29 Oct 2019, 12:07

DISGRACE, ****S Insurers

My car was involved in an accident on the 12/10/2019 My claim has not been approved they do not update me unless I call them

I am tired already with their service I do not think that i will continue with them in the future

I am on a 3rd week and apparently they senior investigator was only appointment now then need to go to the accident seen

And he is busy asking me my relationship with my fiancee which I told him that was not part of the contract

I was told to bring back the rental car on the 5th which i doubt my car will be done by then

YOUR SERVICE IS DISGRACE YOU JUST ENJOY DEBITING PEOPLE ACCOUNTS

0
Replies (1)
iWYZE
iWYZE's reply29 Oct 2019, 12:50
Official
 Dear Lerato,
 
 We acknowledge receipt of the complaint and regret to learn that our service has disappointed you.
 
 We have escalated the matter to the relevant department for urgent assistance and the outcome will be communicated to you soon.
 
 Regards
 The iWYZE Team