DISERVICE BY IWYSE INSURANCE

1. I have a comprehensive insurance cover with Iwyse which I have been paying for more than 4 years. 2. On the 30th April 2021 my car got involved in an accident. 3. I was arranged a courtersy car for t from 6 May to 4June which expired. To date I am paying for the car and insurance but I have nothing. 4. Apparently the car was supposed to be a write off because the airbags popped out but that was never done. 5. Now the car keeps on failing the diagnostic test with the dealer and can not approve the car be released to me due to that failure. 7. It is clear that they are failing to fix airbags now tell me how am I suppose to drive a car that is failing diagnostic tests? To date the IWYSE insurance don't care about me not having a car to use for all my travelling, I strongly warn anyone who is using IWYSE insurance when you are in trouble they will leave you in the cold as they did to me. I don't have a car since 4 June I take a taxi or ask for lifts yet I am paying a car installment every month and insurance for the third month now, I have nothing I have also written yo the Short term insurance Ombudsman beginning of July to date I have"nt recieved anything from them either, it is so hard to be at the receiving end, a customer in South Africa businesses are reaping us off in their quest to maximize profit, please help me anyway you can.this car must be written off. In the process Iwyse must organize me a courtesy car.