kM
kavina M

1 reviews | Active since Mar 2015

10 Dec 2022, 12:56

Disappointed

I met with an accident on Monday 05 December. I've been following up and kept getting told that my claim is still in validation process which I do understand..however I need a vehicle due to the fact that I attend meetings out of my province.

I got a lower assessment amount based on pictures that were sent through compared to the amount I was given after a physical assessment of the vehicle.. when I questioned why I was told that due to my car being out of warranty I was quoted on not original parts.. I pay my premiums so why should I have pirated parts put onto my car.

Extremely disappointed with iwyze..

0
Replies (1)
iWYZE
iWYZE's reply19 Dec 2022, 08:16
Official
Dear Kavina
 
We acknowledge receipt of your complaint and the contents are duly noted.
  
We’re sorry to learn that our service has disappointed you.
 
Please note that we have escalated your complaint to the team for urgent assistance. 
 
Regards
The iWYZE Team