SM
Shaun M

1 reviews | Active since Jul 2022

28 Jul 2022, 06:23

Disappointed

I didn't know about this thing called betterment. Fine I accepted that above the normal access there will be extra R2500 for betterment. But on collection of the car I'm told the betterment is R3300. I am trying every now and then to get hold of the insurance so they can explain this to me. No one is addressing me.

0
Replies (1)
iWYZE
iWYZE's reply28 Jul 2022, 16:38
Official
Dear Shaun
 
We regret to hear that our service has disappointed you and understand your frustration. Thank you for taking time to share your concerns with us as this will help us to continue to improve our service to our customers. 
 
Please be assured that we have directed your request to the team for urgent assistance.  Kind regards The iWYZE Team