Devious tactics

I reported an incident on my car to IWYZE while on holiday; the 28th of December 2022. To date the 28th of January 20223 this has not been resolved. Not once did an assessor come through to inspect the vehicle. But what Chabang at IWYSE did do is sent me an email stating the cost to fix the vehicle would be far less than my exuberant excess - so they'll just go ahead an close the claim for me. In my life I've not been subjected to such blatant deception from a large corporation. They clearly attempted to deceive me by overstating the ambiguous deviant excess amounts and understating the cost of repair leaving themselves absconded from my problem and removed from their duty as my insurer. I went out of my way to get a quote from a Audi and Old Mutual approved repair shop - the actual cost of repair is 4 times as much as what IWYZE said it would be; I'll be taking this up with the ombudsman. Enough is Enough