JM
Jeffrey M
1 reviews | Active since Oct 2014
06 May 2015, 10:35
Debit order problem
Iwyze claim that debit order that was run on 01 May 2015 returned unpaid, whereas it never made it to my bank statement. i have been in contact with them to no avail. they just tell me that i have cover till 16 may, what about the whole month?<br> <br> I'm really frustrated by their call centre in their failure to sort the issue
Helpful (0)
Replies (1)0
Replies (1)
iWYZE's replyOfficial
06 May 2015, 11:25Hello Madibolo5,
Thank you for your correspondence received in our office on 06 May 2015.
Your reference is MF-*** Mokadi, Jeffrey.
We can confirm that your matter has been escalated to our Client Services Dept. to have a look at how your debit order was arranged and will revert back to you soon.
In the mean time, if you have any queries, please do not hesitate to contact us ***.
Kind regards
Rodwell
iWYZE Team
Thank you for your correspondence received in our office on 06 May 2015.
Your reference is MF-*** Mokadi, Jeffrey.
We can confirm that your matter has been escalated to our Client Services Dept. to have a look at how your debit order was arranged and will revert back to you soon.
In the mean time, if you have any queries, please do not hesitate to contact us ***.
Kind regards
Rodwell
iWYZE Team
iWYZE's reply06 May 2015, 11:25
Official
Hello Madibolo5,
Thank you for your correspondence received in our office on 06 May 2015.
Your reference is MF-*** Mokadi, Jeffrey.
We can confirm that your matter has been escalated to our Client Services Dept. to have a look at how your debit order was arranged and will revert back to you soon.
In the mean time, if you have any queries, please do not hesitate to contact us ***.
Kind regards
Rodwell
iWYZE Team
Thank you for your correspondence received in our office on 06 May 2015.
Your reference is MF-*** Mokadi, Jeffrey.
We can confirm that your matter has been escalated to our Client Services Dept. to have a look at how your debit order was arranged and will revert back to you soon.
In the mean time, if you have any queries, please do not hesitate to contact us ***.
Kind regards
Rodwell
iWYZE Team