1 reviews | Active since Aug 2017

11 Aug 2017, 10:54

Debit Order Good Enough vs CLAIM REJECT

<p>My mother had a break in at her house. When she lodged the claim. The assessor told her he is in Durban and will only attend to the matter the next week. She had to wait until the Monday. After she called the Tuesday for feedback he did not submit his report yet. By the Thursday no feedback was given. Friday morning she received a call that her cover ended and the claim is rejected. She did not apply for a 6 month contract. Iwyze is the most pathetic insurance. This is the first breaking and the experience she went thru with them.. She had to sleep with an open door for 2 days whilst operators go to there home and close their door but the clients should suffer. </p>

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Replies (1)
iWYZE
iWYZE's reply11 Aug 2017, 11:23
Official

Dear lewellyn-mintoor

We regret to hear that our service has disappointed you and understand your frustration. We are reviewing the claim and feedback will be provided to the policy holder.

Regards

iWYZE Team