Debit order After I asked for cancelation 3 weeks ago

If send a mail on the 29th of January to ********** to cancel my car insurance NO REPLY, if send a mail on the 18th of February to ********** got a read mail back but still NO REPLY.

Called yesterday the call center and the gentlemen basically said ooo sorry the debit order was already sent to the accounts department. I advised but I send the cancelation almost 3 weeks ago an nobody botherd even calling me and now I have to pay for 2 insurances this moths.

This morning mail to iWAZE and still NO REPLY. again to ********** ********** .

Hi All

This is so unfair after I sent a mail 3 weeks ago an NO reply and the day before yesterday NO REPLY and after I called I was told O no the debit order was already send to the accounts department and there is nothing we can do about that. It ridicules. I want my debit order revered before COB TODAY and if no feedbacks received I will make an even bigger seen.

Just so let you know. No one even bothered calling me but quick to put increase on my car insurance. Policy NO: ********** 263