1 reviews | Active since Oct 2016

12 Oct 2016, 16:42

Debit Order

<p>Due to some unforseen errors and funds not clearing twice that was transfered to my account my debit order did not go throught. So I received an sms today to phone them to make a payment arrangement. I did that just to be told that I will be without cover till the next debit order date, they can't debit me again and I can't make an EFT payment. Very helpfull and very useless if a company can't even re-debit or allow you to make an EFT. So I will have to look at other option as this is indeed poor service.</p>

0
Replies (1)
iWYZE
iWYZE's reply13 Oct 2016, 21:15
Official

Good day Arno

we sorry to hear that our service has disappointed you, as per the telephonic convo , the matter has been escalated to your Client Services Dept.

Regards

iWYZE Team

Nthabiseng Skhosana

Best regards,