ML
Mncedikazi L
1 reviews | Active since May 2011
25 Feb 2015, 11:22
debit cancellation
Last month I joined iwyze for my car insurance but on last minute decided to cancel the insurance .I called them on time time but they did debit money on my out Which was not what we even agreed on And Then When I Called They Said My Money Will Be Returned Within 14 Days It Has Been More Than 14 Day Still Have Not Recieved My Money.
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iWYZE's replyOfficial
02 Mar 2015, 11:35Hello Mncesh,
We are sorry to learn that you have cancelled your policy and sincerely apologise for the delay with regards to the refund.
Nthabiseng from our client services department contact you to acknowledge and assist with the complaint, she has requested your refund to be processed accordingly.
Should you have any further queries please email ***.
Kind Regards
Tasmin
iWYZE Team
We are sorry to learn that you have cancelled your policy and sincerely apologise for the delay with regards to the refund.
Nthabiseng from our client services department contact you to acknowledge and assist with the complaint, she has requested your refund to be processed accordingly.
Should you have any further queries please email ***.
Kind Regards
Tasmin
iWYZE Team
Best regards,
iWYZE's reply02 Mar 2015, 11:35
Official
Hello Mncesh,
We are sorry to learn that you have cancelled your policy and sincerely apologise for the delay with regards to the refund.
Nthabiseng from our client services department contact you to acknowledge and assist with the complaint, she has requested your refund to be processed accordingly.
Should you have any further queries please email ***.
Kind Regards
Tasmin
iWYZE Team
We are sorry to learn that you have cancelled your policy and sincerely apologise for the delay with regards to the refund.
Nthabiseng from our client services department contact you to acknowledge and assist with the complaint, she has requested your refund to be processed accordingly.
Should you have any further queries please email ***.
Kind Regards
Tasmin
iWYZE Team
Best regards,